Privacy Policy

Information We Collect

Depending on your interaction with us (website visitor, client, partner, or supplier), we may collect:

• Identity and Contact Information

  Such as name, email address, phone number, postal address.

• Professional Data

  Such as company name, role, department, and business contact details.

• Financial Information

  Billing details, invoices, and payment-related information where applicable.

• Technical Data

  IP address, browser type, device information, and usage data (e.g., pages visited).

• Special Categories of Data

  In limited cases (e.g., certain healthcare services), we may process health data where required and permitted by law.

How We Use Your Information

We use personal data only for legitimate business purposes, including:

• Service Delivery & Support

  To provide, manage, and support our services and solutions.

• Communication

  To respond to inquiries, manage relationships, and send important service updates.

• Billing, Compliance & Legal

  To process payments, manage contracts, and comply with legal or regulatory obligations.

• Marketing (with Consent)

  To send newsletters or marketing communications where you have provided consent, as required by law.

• Improvement of Systems & Services

  To analyze performance and enhance our platforms, security, and user experience.

Legal Basis for Processing

We process personal data based on:

• Contractual necessity (to perform our agreement with you or your organization)
• Legal obligations (to comply with laws and regulations)
• Legitimate interests (to operate, secure, and grow our business, balanced with your rights)
• User consent (where required by law, particularly for marketing or special categories of data)

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Sharing and Disclosure

We may share personal data:

• With affiliates or trusted service providers that support our services
• With clients where we act as a data processor on their behalf
• When required by law, regulation, or to protect our rights or the rights of others

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Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, including legal, regulatory, or contractual requirements. After this period, data is securely deleted or anonymized in line with our retention procedures.

Data Security

We operate an ISO 27001-compliant information security management system and use a combination of technical and organizational measures to protect personal data, including:

• Encryption of data in transit and at rest where appropriate
• Strict access controls and role-based permissions
• Multi-factor authentication (MFA) for critical systems
• Regular risk assessments and security audits
• Policies, training, and awareness for staff

International Data Transfers

Personal data may be transferred and processed in countries outside your jurisdiction, including India and the United States. Where such transfers occur, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and equivalent mechanisms to ensure an adequate level of protection in line with applicable laws.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

• Right to access and obtain a copy of your data
• Right to data portability (where applicable)
• Right to request correction (rectification) of inaccurate data
• Right to request deletion (erasure) in certain circumstances
• Right to restrict or object to certain processing activities
• Right to opt-out of marketing communications at any time
• Right to non-discrimination under CCPA/CPRA for exercising your privacy rights

To exercise these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before processing your request.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the end of this page will reflect the latest changes. For major updates, we may provide additional notice through our website or via email where appropriate.